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Do you love the games at Rival.......I do. Well here is another offering from Rival software. This one has a $10.00 freebie to get you started. Then you can deposit using their 200% bonus on your first deposit. Try the new Jenny Nevada game with 10, 20 or 50 Free Spins with a 4x Multiplier, and if you make it far enough you go to the Diamond Temple bonus round which has unlimited possibilities and payouts! There is also another game exclusive to this casino, Goldenman, hold on when you get to the sharp shooter bonus round. The goal is to try to destroy the Robot Jets.
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Are you new to Online Gambling?

If you are......there are some things that you should know. Don't just click on any casino link and download it and assume that it's OK. Do some reading in the many online forums that are out there in cyberland. If there are complaints about a particular casino, you'll read about it if you just take the time to do a little checking.....at more than one place. Google is your friend.......and if you do a google search, suggested search term is: (online casino forums) Don't assume that the first results that pop up are accurate. Your search shouldn't be for the casino itself, you are looking for comments in forums about the casino that you are considering playing at.
Here are a few more hints that will help keep you safe. Be sure to read carefully the Terms and Conditions and also if you are going to use a bonus make sure that you read and understand the terms and conditions for that particular bonus. It's also good to look at their payment page. What are the options to be paid your winnings? Do they have a statement to the effect of how long it will take to receive your cashout? Do they have a max cashout, per week, per month? If so can you live with the limits they might impose if you get really lucky? Do they charge fees for different methods of cashouts?
These suggestions don't cover everything but it's something to start with. Also I'm confident that the sites that I have listed here are reputable and fair places to play. If you have an issue, you may contact me by leaving a comment with your email address and I'll be glad to assist.

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Customer Service at Online Casino's

I don't know about you but I have found that in my dealings with online casino's that customer service is lacking more than in other traditional fields. It is frustrating to say the least when you do not get the resolution of a issue that you seek.

Here are some suggestions that may help you be better prepared when you have to contact them whether it be via chat, email or phone.

They will need the following information from you.

• Account ID:
• Email address:

Explain your issue in a clear concise and calm manner.
Also before making the call or writing that email or getting on chat ask yourself what resolution do you expect? What will you settle for if the resolution they offer isn't ideal? Be polite but firm in stating your problem. If the solution they offer you is not satisfactory you can always ask them to escalate it to someone higher up. It might not work.......but yet at that point what do you have to lose?
Good luck!

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